Japanese Proverb of the Day highlights the meaning of “Trying to apply eye drops from the 2nd floor.” The saying reflects the importance of using the right approach, understanding a situation clearly, ...

Problem-solving skills are at the top of everybody’s list of what makes for a great leader. The mindset is that if you can solve problems, you’re going to go far. But in reality, only people who solve ...

In my last post, I recommended several rules to keep fights from escalating. My last recommendation was: If you’re dealing with a practical problem that needs to be solved, don’t mix the conflict ...