Frank AI Researcher automates enterprise customer research at startup pricing. Conduct 100+ interviews monthly, 50x cheaper ...

Tlacael Esparza is the co-founder and CTO of Sensory Percussion. This post is part of the Lessons Learned series featuring NYU entrepreneurs’ first-hand accounts of challenges faced in starting a ...

opportunities. Yet this approach, which traditionally pays for itself with a handsome dividend (one of my most recent client interviews revealed a 6 figure engagement), is probably one of the most ...

I've done a lot of customer interviews in the past couple of years, and have learned a fair amount about what works and what doesn't. You want to create an environment where the customer feels safe ...

Instead of just speeding up productivity, ChatGPT can help you systematically create meaningful interactions for users—the ...

Traditional customer research requires writing interview guides, recruiting participants, scheduling calls, conducting interviews, taking notes, synthesizing findings, and creating presentations — a ...