Big retailers are embracing agentic commerce as a new way to shop. But you should think twice before handing over your credit ...

AI is changing how people shop online, requiring e-commerce companies to shift strategies for reaching customers.

AI assistants have emerged as the key public-facing facet of the most dominant tech movement in recent memory. General-purpose tools like ChatGPT and Google Gemini may be the best known and widely ...

Artificial intelligence proved to be a widely used tool during the 2025 holiday season, with retail, travel, financial services and the tech and software industries experiencing triple-digit growth in ...

How will AI agents change the way brands do business online? We’re getting closer to finding out. This week, Shopify introduced the Universal Commerce Protocol (UCP), co-developed with Google — the ...

A new generation of AI agents is emerging that does far more than answer questions or generate content. These systems can plan ahead, interact with apps and services, and take action on our behalf.

73% of consumers have used AI chatbots to search for products and services. Nearly as many (71%) are worried about how generative AI uses their information. Only 57% of consumers are satisfied with ...

Google, OpenAI, and Shopify insist that the next revolution in AI is agentic AI shopping agents. Shopping is a lucrative area for AI to burrow into. The thing that I keep thinking is that shopping is ...

Shoppers using AI are seeking refunds and disputing credit card charges at an elevated rate, highlighting the financial risks ...

Zuckerberg emphasized that constructing Meta's AI initiatives' underlying architecture took up a significant portion of 2025. This involved realigning internal resources toward long-term AI ...